Terms and Conditions

Terms and Conditions

The site www.saiti.gr is the e-shop where products of the company «SAITI PUBLICATIONS S.A» based in Greece at ERIGONIS 9 str. – P.C. 118 54 ATHENS – ATTIKI (area KATO PETRALONA), (VAT. NR. 998381581) are exposed and trade through the internet. Before you enter the e-shop and browse our website, please take under advisement the terms and conditions that apply especially for the use of the e-shop «SAITI PUBLICATIONS S.A» at the site www.saiti.gr.

Be sure that you agree with the following terms and conditions because the use and browsing at the above website implies your strict and unconditional consent and agreement to them.

1. Terms
«SAITI PUBLICATIONS S.A» retains the right to modify or update the present terms and conditions of transactions that take place through the e-shop, according to their needs and customary transactions «SAITI PUBLICATIONS S.A» has the obligation to inform users for all modifications as well as any changes through the website.

2. Provided Information and Products.
«SAITI PUBLICATIONS S.A» is bounded, regarding to quality, completeness, reliability of the information provided through the website www.saiti.gr concerning the exact exposed information and the provided services, from our e-shop, under reservation for any technical or printing errors which can’t be anticipated or have occurred unwillingly or any malfunction of the website.

3. Limited Liability
«SAITI PUBLICATIONS S.A» isn’t responsible towards the customers/users for damages that may occur during the transaction or not of their order (beside cases concerning paragraph 9 Withdrawal/Return-Products replacement)

They also reserve the delivering time of the merchandise in cases of major forces. The e-shop www.saiti.gr can’t guarantee the availability of the products, but it can guarantee the in time update of their availability.

The e-store www.saiti.gr provides the contents (e.g. information, names, photos, image etc), products and services that are provided through the website “exactly as they are”.

In no circumstance the e-shop of «SAITI PUBLICATIONS S.A» is responsible for any demands legal, civil or criminal nature either any damage (positive, special or deposited which indicates and not restrictively, alternative or accumulate consists to profits lost, data, profit evasion etc) by website viewers or others by a cause related to the functioning or not, or the use of the website or failure of providing services or information given by him or/ not allowed interferences by third party on products, services and information given by it.

This website is the official e-shop of «SAITI PUBLICATIONS S.A». The whole content of the website, including icons, graphics, photos, sketches, texts, provided services and products constitute «SAITI PUBLICATIONS S.A» copyright and are protected by relevant provisions of Greek, European and International laws and International treatments.

It is prohibited to copy, analogical/digital record, mechanical reproduce, distribute, transfer, download, alternate, resell, create a derived project or mislead the public about the real supplier of the site’s content. Any reproduction, republication, loading, announcement, diffuse on, broadcasting or any other use of the content by any way or means for commercial or other purposes is allowed only after former written permission from «SAITI PUBLICATIONS S.A».
Names, icons, logos, and distinctive features that represent «SAITI PUBLICATIONS S.A» or/ and the e-shop www.saiti.gr or/and third parties working with them as well as their products or services, are exclusive trademarks and features of «SAITI PUBLICATIONS S.A» or/and www.saiti.gr and are protected by Greek, Communal and International laws concerning trademarks and industrial copyrights. In each case the presentation and exposition on the website www.saiti.gr and the e-shop of «SAITI PUBLICATIONS S.A», can’t be taken as a transfer or assigned permission or the right to use it.

5. Users Responsibility
Users of the website www.saiti.gr accept that they will not use the e-shop of «SAITI PUBLICATIONS S.A» to send, publish, send e-mail or transmit by other means content that is illegal, harmful, threatening, insulting, annoying , libelous, vulgar, indecent, constitutes violation to somebody’s privacy, shows bitterness or expresses racial, national or other discriminations, can cause damages to miners by anyway, can’t be transmitted according to the law or conventional or relations management ( like internal information, ownerships, confidential information gained or revealed through work relationships or covered in confidential agreements) violates any patent, trademark, business secret, copyright, or other party owners rights, contains viruses or other codes, files or programs that have been designed with the intention to damage, destroy the functioning equipment of any logistic or computer material, intentional or unintentional violates the in force Greek and Communal law and its provisions and by anyway has the possibility to impend third party and whatever content is used to gather and store personal data relevant to other users.

6. Safety
«SAITI PUBLICATIONS S.A» recognizes the importance of your personal data safety as well as your electronically exchanges and takes all necessary measures with modern and advanced methods, to secure the maximum safety for you. All the information related to your personal data and your exchanges are secured and confidential. The safety of «SAITI PUBLICATIONS S.A» e-store is achieved by these methods:

Wholesale Customer Identification
The codes used for your identification are two: entrance code (e-mail or users name) and personal secret security code (password), each time you enter them you have access to your personal data with maximum safety.

You have the opportunity to change your password any time you want. The only one who has access to your data is you through these codes. You and only you are responsible to maintain your secret codes from third persons. In case of loss or leak you must notify us immediately otherwise the e-shop of «SAITI PUBLICATIONS S.A», will not be responsible for the use of your password by an unauthorized person. For security reasons, we suggest to change your password frequently and avoid using easy codes (birth dates etc).

Securing confidentiality of personal data transfer
To secure the confidentiality of data transfer we use the encryption protocol SSL-128 bit. The system has been certified by VeriSign which specializes on transaction security matters.

Supervised Access (firewall)
Access to «SAITI PUBLICATIONS S.A», systems is supervised by firewall, which allows the use of specific services from the customers/users, prohibiting at the same time, access to systems and company’s confidential elements and information data bases.

Code/ encryption
At whichever part of the site you enter personal data (password, address, tel. number, credit card etc) an encryption protocol SSL 128 bit exists. Cryptography is basically a way of coding the information until it gets to the appointed receiver, who is able to decode it using the appropriate key.

Each time you link with «SAITI PUBLICATIONS S.A» e-shop, communication between your computer and «SAITI PUBLICATIONS S.A» systems, is coded with the use of 128 bits key. Meaning that every time you send information to the system, your browser codes them with the use of 128 bits key and then it sends them to the system.

«SAITI PUBLICATIONS S.A» system at first decodes the information it receives using the same key (which is predetermined at the begging of your link with the service) and then elaborates them. «SAITI PUBLICATIONS S.A», sends you information following the same code process.

Transaction Privacy
Keeping privacy is obvious. The same basic principles that rule in classic transactions also apply in the case of e-commerce. All information transferred from user/member of «SAITI PUBLICATIONS S.A» are confidential and «SAITI PUBLICATIONS S.A» has taken all necessary measures so that they will be used when necessary. Some of the measures taken are the following:

Only authorized employees have access to information of your transaction and only when it is necessary, e.g. processing your applications.
«SAITI PUBLICATIONS S.A» doesn’t reveal customers data and transaction unless they have written authorization from you or is enforced by juridical decisions or other public authority.
In case that «SAITI PUBLICATIONS S.A» uses third party to support their systems, they make sure they have confidentiality.
You can ask for any data concerning you as well as their correction in case you document the substance of an error.
For your safety you should also handle all information given through the service as confidential and private and mustn’t reveal them to third party.
Informative catalogs and printed material will be received only if you declare it during your subscription as a member.

In every case the «SAITI PUBLICATIONS S.A» e-shop in no way reveals or publishes your personal data and information you have confided to them. The personal data you put at our disposal with your subscription as a member are used exclusively for your transactions. All information are coded and secured with absolute safety.

7. Personal data protection
During your visit at www.saiti.gr pages and in reference to order products but also to secure the communication possibility with you, in order to be updated with our new products it’s possible you might be asked to declare data concerning you (name, profession, e-mail, date of birth etc). Any personal data you declare wherever on the pages and services of the website www.saiti.gr are destined exclusively for the secured operation of the respective service and are not allowed to be used by any third party, without the observance of provision 2472/97, relevant to protecting personal data, as it applies each time.

The e-shop www.saiti.gr operates according to the Greek and Communal laws and keeps in safety your personal data for as long as you are registered in one of the services of www.saiti.gr and are erased after and by anyway termination of the transactional relationship. Personal data you declare to the e-shop www.saiti.gr are exclusively used by it to support, promote and execute the transactional relationship.

The kept data/files may be announced to the official law, police and other authorities after legal demand and according to the in force legislative provisions. The customer has in the frame of the law about Communication Confidentiality the rights to be briefed and object foreseen by the articles 11 to 13 of Law 2472/97.

8. Buying Products
On the pages of our e-shop you can find our products.
To make your search easier we have divided our products to main categories. Each category has a tree of subcategories that appear on the left column of your screen.

In case you are looking for something specific use “search” which will take you to your specific choice.

www.saiti.gr makes every possible effort to provide high quality services but in spite all isn’t responsible for random mistakes at prices and products characteristics and it can’t ensure that there will be no operational failures of the website or “human” errors during the updating/inscription of the product’s price. For the safety and outcome of your purchases we ask you if you discover that a product is offered at an unusual lower or higher price than its market price, contact Customers Service Department at 0030-210-3476090 or through the websites e-mail form, before you continue with your order.

9. Products Return- Replacement
You have the right to return the products you have purchased and ask for their replacement.

A) In all cases in which with established liability of www.saiti.gr wrong products where sold or products of bad and defective quality, (mistake in taking the order, pricing, shipping, destroyed during transport or bad packing).
B) In all cases with a real problem or defection of the product. In all these cases the return and replacement time limit cannot be extended more than (4) calendar days from the receiving day. Additionally for all cases the returned-repaired product must necessarily be returned with the prototyped receipt.
For the above cases the returned-repaired products must be in the same condition they where when delivered to the customer, complete and not damaged, right packing and in good condition, with all papers that go along with the product (retail receipt…). Before return it’s recommended to communicate with the e-shop of «SAITI PUBLICATIONS S.A».
If they are not returned in 4 days, «SAITI PUBLICATIONS S.A», has the right not to accept whatever return-replacement.

10. Payment
1) Payment through credit card: The e-store «SAITI PUBLICATIONS S.A» accepts all credit cards VISA, MASTER CARD, AMERICAN EXPRESS (through PayPal). Your transactions with our e-shop are protected by Online security system (SSL-128 bit and digital certification from VeriSign Inc.), that secure a safe exchange environment to most of 500 enterprises of the world.
For your purchase with your credit card follow the instructions at our e-shop. You will be asked to fill in the order form and your credit card number and date of expire. In case you choose to pay with your credit card you must be present at the delivery of your order holding your credit card and identity card. In this case (payment through credit card) a third person can’t receive your order.

2) Collect your order at the «SAITI PUBLICATIONS S.A» store. Make your order from the e-shop’s form. Pay through CREDIT CARD or DEPOSIT AT BANK ACCOUNT and take your products from the company’s store, based at ERIGONIS 9 str. – P.C. 118 54 – ATHENS – ATTIKI (area K. PETRALONA) or at our company’s branch, based at KONSTANTINOUPOLEOS 4 str. – P.C. 564 29 N.EFKRPIA – THESSALONIKI. The delivering time of our products is (4) working days. It is necessary a proceeded telephone communication should be made with the commercial department. Tel. 0030-210-3476090

3) Deposit at bank account: Discount your order at one of the following accounts we collaborate with:

EUROBANK EFG IBAN: GR4102600440000410200745421

BANK OF CYPRUS IBAN: GR9307303020000000032487939

And send us a copy of the banks payment order by fax at 0030-210-3424412. Receiving the copy of the banks payment, we send you your order.

11. Orders delayment
You order may be delayed for these reasons:

In cases involving orders for special structures, (eg installation of icon chosen by the client).

In times of extreme weather conditions, strikes, as well as a major force case that will affect your transportation and delivery orders.
In case a telephone or e-mail communication isn’t possible (if a problem with your order occurs, relative to the product or the payment) because your registered data hasn’t been updated.
12. Wholesale customers
Customers who have stores or are interested about a wholesale pricelist have to fill in a form given to them with information and state their intention at the comments area. Our company after checking all information an in 2 working days will be responsible to approve your entrance permit at the wholesale price list.

13. VAT Charge
Ιn the wholesale price list, the prices do not include VAT. On the contrary final sales price list is charged with the statutory VAT.

14. Links with other sites
www.saiti.gr can’t control the availability, content, civil protection of personal data, the quality and fullness of other website pages services to which it refers through “links”, “hyperlinks” or advertising banners.
Therefore whatever problem appears during their visit/use you must apply directly to the corresponding websites and pages, which have the relevant responsibility for providing services. In no circumstances www.saiti.gr mustn’t be assumed that they agree or accepts the content or the services of the websites and pages they are referring to or is connected with by any way.

15. Links towards the network
Links towards the network are allowed only to its pages and not towards pages they (possibly) have access code unless an expressed agreement exists between the network and the referenced to it.

16. Enforced law and other terms
The above terms and conditions of using the present network, as well as any modification, change or alteration are ruled and complemented by Greek Law, E.U Law and relevant International Treatments.
Any provision of the above terms is opposite to the law, has no issue and is taken of the present, without in any case reflecting the issue of the other terms.
The present constitutes the whole agreement between www.saiti.gr and the visitor/user of the pages and services and bounds only them. No modification of these terms will be taken under consideration and won’t be part of this agreement, if it hasn’t been put in writing and incorporated in this.